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Your Photo's printed on canvas, box framed and delivered from Box Frame Canvas Prints
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What should I do if my order is damaged?
In the unlikely event that your order is damaged in shipment please email us immediately and we'll give you further instructions on how to resolve the issue. Box Frame Canvas Prints cannot accept responsibility for damage to deliveries unless we are notified within 3 working days from the date of delivery.
Can I return my artwork?
Box Frame Canvas Prints is happy to supply a full refund or replace your canvas within 14 days in the unlikely event there is any obvious physical problem with your print which is directly a result of a technical problem at our end. However we are not responsible for any oversight on your part in relation to poor quality, pixellation or low inherent resolution. Please note that delivery costs are non-refundable.

Our returns address is: 7A Hurricane Way, Norwich, Norfolk NR6 6EZ
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